Bonus Policy

  1. General Terms (which apply to the casino products, sports products and poker products)
    1. We may offer bonuses and special offers from time to time (including but not limited to games bonuses, Free Bet Tokens, FreePlay, Tournament Tickets, free spins and Jackpot Vouchers) which are subject to this Bonus Policy, the User Agreement (as applicable to you), and any promotion-specific terms and conditions made available to you (“Promotion Terms”). In the event of a conflict between the terms set in the Bonus Policy, the User Agreement and/or the Promotion Terms (to the extent that the terms apply to a bonus or special offer), the following order of priority shall apply: (i) Promotion Terms; (ii) Bonus Policy; (iii) User Agreement.
    2. 888’s bonus promotions are open to all our members (unless stated otherwise in the applicable Promotion Terms or related communications) but is limited to one player per household even if there is more than one computer, tablet device or mobile device retained at the address. The identity of a user will be determined based on all or any combination of the following: name, mailing address, e-mail address, IP address, payment card number, computer, and any other form of identification that may be required.
    3. If you have a pending message on the website's cashier regarding your recent gaming activity, we reserve the right to revoke your eligibility to participate and/or continue to participate in any promotion. In such an event, any bonus and/or other benefit which you have received and/or are eligible to receive under any such promotion, shall be forfeited by you.
    4. If we reasonably suspect that you may abuse any bonus which may be granted to you, we reserve the right to: (i) not grant you such bonus; (ii) request additional identification documents; or (iii) block or restrict your account.
    5. With respect to a bonus which you have been granted, if you have registered to a future poker tournament which has not taken place and/or you have placed a bet using Available Funds on any sports event which has not been settled, you will only be able to use your Restricted Funds following the conclusion of the poker tournament which you have registered for and/or the bet using Available Funds on the sports event has been settled (as applicable).
    6. The terms "Initial Deposit Welcome Bonus", "First Deposit Bonus", "Match Up Bonus" and "First Time Bonus" all refer to the same Welcome Bonus.
    7. Registration promotions and the first deposit promotions cannot be combined with any other similar promotion.
    8. We may withdraw, revoke or amend any promotion at any time for any reason. If we do so, any bonuses that you have been granted prior to this will still be valid in accordance with the terms that applied at the time of their grant.
    9. Withdrawing funds: Please refer to our Withdrawal Policy for more information on how to withdraw funds.
    10. 888 may conclude promotions, bonuses or special offers before the end of advertised period for example due to security or bonus abuse issues or 888 may prolong the period of a promotion, bonus or special offer.
    11. Your account is made up of both Available Funds (which may also be referred to on the website as "Cash Balance" or "Deposit Balance") and Restricted Funds (which may also be referred to on the website as "Bonus Balance"). Your Restricted Funds are the total of bonus funds that have not yet met the wagering requirement/bonus points requirement (as applicable) and any winnings associated with such bonus funds. Your Available Funds are those funds that you have deposited, and any winnings derived from such funds as well as any bonus funds that have met the applicable wagering requirements/bonus points requirements (as applicable). Available Funds can be: (i) used in any applicable game; or (ii) withdrawn at any time in accordance with the Withdrawal Policy.
    12. If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. Restricted Funds will only be used once your Available Funds balance is zero. The foregoing will not apply to your use of Free Bet Tokens, free spins, FreePlay and jackpot vouchers, which can use at any time. If you place a wager on casino games using Restricted Funds only and win you will receive, depending on your chosen account currency, up to a maximum of $500 in winnings. If your winnings exceed $500 you will only receive $500. Such limitation on your winnings shall not apply to verified progressive jackpot winnings derived from Restricted Funds.
    13. Bonuses differ according to the offering (for example, 888sport, 888poker or 888casino) in which they are played and may be granted to one offering or more.
    14. Unless stated otherwise in the applicable Promotion Terms, all bonuses (and any associated winnings) expire within 30 days of the bonus being granted. This means that you must complete the applicable wagering requirements within 30 days of being granted the bonus, otherwise you will forfeit the bonus and any winnings associated with such bonus.
    15. If you make a withdrawal request, you will forfeit all of your Restricted Funds (which includes without limitation Free Bet Tokens, Tournament Tickets free spins, FreePlay and jackpot vouchers) and any related winnings with respect to such which have not been converted to Available Funds.
    16. In the event of a bonus being removed from your account for any reason, we reserve the right to remove the full bonus amount together with any winnings derived from this bonus, irrespective of any point accumulation that may have occurred with the said bonus.
  2. Additional Casino and Sport Product Wagering Requirements
    1. All bonuses are subject to wagering requirements, which are requirements that require you to make wagers totaling a particular value in order for you to be able to withdraw bonus funds and any winnings associated with those funds.
    2. Other than with respect to a pending bonus you may only fulfill any wagering requirements, using Restricted Funds (as defined in point 1.11 above). Any wagers placed using Available Funds (as defined in point 1.11 above) will in no way count to fulfilling the wagering requirements.
    3. With respect to a pending bonus, you may only fulfill any wagering requirements, using Available Funds and any wagers placed using Restricted Funds will in no way count to fulfilling the wagering requirements.
    4. Unless stated otherwise in the applicable Promotion Terms:
      1. all immediate (non-pending) (those bonus funds which are placed in your account balance that are awarded to you in a restricted state and may be wagered immediately upon grant) bonuses and any winnings derived from such bonus may only be withdrawn after an amount totaling no less than 30 (thirty) times the initial bonus amount received has been wagered. For example, to withdraw a bonus of $10 and any related winnings, you need to wager $300 in Restricted Funds and the entire bonus criteria must be fulfilled; and
      2. all pending bonuses (bonus funds awarded in a restricted state and which do not appear in your account that may not be accessed nor wagered with, but are released into a player’s real-money bankroll when all the applicable wagering requirements have been completed) and any winnings derived from such bonus may only be withdrawn after an amount totaling no less than 30 (thirty) times the initial bonus amount received has been wagered. For example, to withdraw a bonus of $10 and any related winnings, you need to wager $300 in Available Funds and the entire bonus criteria must be fulfilled.
    5. Should you have more than one non-pending bonus at any one time for which the wagering requirements have not yet been met, all wagers that you place using Restricted Funds (subject to the above) will contribute to the wagering requirements of the first non-pending bonus received and only on completion of the wagering requirements for that bonus, transfer to the second or subsequent non-pending bonus.
    6. Should you have more than one pending bonus at any one time for which the wagering requirements have not yet been met, all wagers that you place using Available Funds (subject to the above) will contribute to the wagering requirements of the first pending bonus received and only on completion of the wagering requirements for that pending bonus, transfer to the second or subsequent pending bonus.
    7. Wagering on all casino games contributes towards the wagering requirement but certain casino games contribute greater amounts than others. The following is a list of contributions towards wagering requirements for each individual game type:
      Game Category Game Contribution
      Video Slots & Slots, Scratch card, Keno, Race, Arcade, Dice and all other games that do not appear in the table 100%
      Pai Gow Poker, Caribbean Poker, Triple Card Poker & Poker table games 20%
      All versions of Blackjack, Hi-Lo, all versions of Roulette, Baccarat, Live Casino Games, Video Poker & Power Video Poker 10%
      Craps 5%
    8. Examples:
      • If you wager $500 in Restricted Funds on Video Slots with respect to a non-pending bonus, the entire $500 (100%) contributes towards the wagering requirements.
      • If you wager $500 in Available Funds on Caribbean Poker with respect to a pending bonus, $100 (20%) contributes towards the wagering requirements.
    9. Low-risk wagering, such as betting on red/black in equal amounts in roulette, will not constitute a valid wager for the purposes of meeting the wagering requirements.
    10. If you have registered with 888casino and you have not successfully made a real money deposit into your account, in the event that you place a wager on casino games using Restricted Funds and win you will receive, depending on your chosen account currency, up to a maximum of $100 in winnings. If your winnings exceed $100 you will only receive $ 100. Such limitation on your winnings shall not apply to verified progressive jackpot winnings derived from Restricted Funds.
    11. If you have registered with 888casino, until you successfully make a real money deposit into your account, the maximum amount that will be transferred to your Available Funds balance will be $100, subject to you meeting the relevant wagering requirements.
    12. The jackpot prizes will not increase as a result of wagers made with Restricted Funds, free spins, FreePlay and jackpot vouchers. Only wagers with Available Funds shall increase the jackpot prizes.
    13. With respect to wagering requirements relating to bonuses (pending and non pending) on 888’s sport betting products, up to $50 (whether made with Available Funds or Restricted Funds as applicable) of your bet will count towards the wagering requirements: of pending and non-pending bonuses for which bets placed on 888’s sport products. For example, if you placed a bet of $100, only $50 would count towards the wagering requirements).
    14. Bonuses granted in relation to casino products can only be used on certain games. Please see https://www.888casino.ca/terms/bonus-denied-slot-games/ for a list of casino games where bonuses cannot be used.
  3. Additional Poker Product Wagering Requirements
    1. Bonus Points are only accumulated whilst you have an active bonus.
    2. All bonuses are subject to points accumulation requirements, which are requirements that require you to accumulate a certain number of Bonus Points (by making wagers totaling a particular value) to be able to withdraw bonus funds and any winnings associated with those funds.
    3. You can accumulate Bonus Points by:
      1. playing in poker ring games - for every CAD 1 of your “contributed rake” you will earn 2 Bonus Points. “Contributed rake” refers to how much rake you are directly responsible for, based on how much you contributed to the raked pot relative to the other players at the table. For example, if you contribute CAD 25 of a CAD 100 pot (25%) and a CAD 4.00 rake is taken from the table, you contributed CAD 1.00 of the rake (25%).
      2. playing poker tournaments - for every CAD 1 spent on tournament fees you will earn 2 Bonus Points.
      3. playing casino games (from your poker account) – for every CAD 10 wagered in the casino you will earn 1 Bonus Point.
    4. Unless stated otherwise in the applicable Promotion Terms:
      1. immediate (non-pending) bonuses (those bonus funds which are placed in your account balance that are awarded to you in a restricted state and may be wagered immediately upon grant) may only be withdrawn after a player has collected 2.5 Bonus Points for every $1 of the received bonus amount. For example, a player must accumulate 25 Bonus Points using Restricted Funds (as defined in point 1.11 above) before withdrawing a bonus totaling $10. When the applicable bonus point requirements have been met, the bonus and any winnings derived from the bonus will be available for withdrawal; and
      2. all pending bonuses (bonus funds awarded in a restricted state and which do not appear in your account that may not be accessed nor wagered with, but are released into a player’s real-money bankroll when all the applicable wagering requirements have been completed) may only be withdrawn after a player has collected 2.5 Bonus Points for every $1 of the received bonus amount. For example, a player must accumulate 25 Bonus Points using Available Funds (as defined in point 11.1 above) before withdrawing a bonus totaling $10. When the applicable bonus point requirements have been met, the bonus and any winnings derived from the bonus will be available for withdrawal.
    5. Any winnings derived from the use of bonus funds, whether in whole or in part, shall be paid as follows:
      1. a payment to the player's real bankroll up to the bet amount that was funded from real money;
      2. a payment to the player's 'bonus wallet' up to the original bonus amount used to fund the bet or up to the amount that was in the player's 'bonus wallet' prior to funding the bet, whichever is greater; and
      3. other than in relation to Pick'em Poker, a payment of remaining winnings to the player's real bankroll if associated with poker games. If bonus funds were used on Pick'em Poker or in casino games, the winnings on such games will be proportionally distributed in relation to the bonus funds and real money funds used in relation to the relevant bet.
    6. Please note, that if you do not log in to your account for a period of 90 days, your 888poker Club Points and/or Bonus Points, if any, shall be forfeited without further notice.
    7. Wagers made by you with Restricted Funds will not count towards the accumulation of 888poker Club Points. For more information on 888poker Club Points, please see here.
  4. Tournament Tickets (“TrT(s)”)
    1. We may grant you Tournament Tickets which may be used on our poker products:
      1. A Tournament Ticket may be granted by us to a player as a type of a bonus.
      2. A Tournament Ticket is a ticket to participate in poker tournaments selected by us.
      3. We may at any time change the tournaments for which a Tournament Ticket may be used.
      4. A Tournament Ticket is worth a fixed value and may only be used in tournaments that have a buy-in equal to the value of the Tournament Ticket. For the avoidance of doubt, unless stated in the applicable Promotion Terms, Tournament Tickets may not be used as a buy-in for a tournament where the buy-in is less than the value of a Tournament Ticket.
      5. A Tournament Ticket can’t be used by a player to re-buy chips or to add chips to his/her stack during a tournament.
      6. A Tournament Ticket can’t be used by a player in any PKO (Progressive Knock Out) tournament.
      7. Tournament Tickets may not be: (i) exchanged or converted into cash; (ii) combined to create a higher value ticket; or (iii) transferred by a player to another player.
      8. Each Tournament Ticket is granted with an expiry date. If a Tournament Ticket is granted as part of a promotion it will expire on the earlier of: (i) termination or expiration of such promotion or (ii) the expiry date of the Tournament Ticket. Once a Tournament Ticket has expired or the promotion has ended a player shall immediately forfeit the applicable Tournament Ticket.
      9. In the event that a Tournament Ticket is granted by us for any tournament which is cancelled prior to it starting, unless otherwise stated in the applicable Promotion Terms, the Tournament Ticket will not expire or terminate but may be used by a player in another tournament of our choosing.
      10. In the event that a Tournament Ticket is used in any tournament which is then cancelled by us after it begins, unless otherwise stated in the applicable Promotion Terms, any compensation will be identical to that of players who have registered for such tournament using cash from their bankroll.
  5. Free Bet Tokens
    1. We may grant you Free Bet Tokens which may be used on our sports products:
      1. Unless stated otherwise in the applicable Promotion Terms, a Free Bet Token cannot be redeemed on bets which are "each way," or "permutations".
      2. A Free bet token must be used in its entirety and cannot be split to place a number of smaller bets.
      3. Member bet limits also apply to the use of the Free Bet Token.
      4. Bets placed using Free Bets Tokens are not eligible to be used on our "Best Odds Guaranteed" feature.
      5. The value of the Free Bet Token will not be included in any winnings derived from use of the Free Bet Token.
      6. A Free Bet Token may not be: (i) exchanged or converted into cash; (ii) combined with another Free Bet Token to create a higher value Free Bet Token; or (iii) transferred by a player to another player.
      7. A Free Bet Token can’t be combined with real money bets.
      8. Unless stated otherwise in the applicable Promotion Terms, Free Bet Tokens expire 72 hours after being credited to your account. Unused Free Bet Tokens will be removed from the account after this period.
  6. Free Spins and FreePlay Bonus
    1. From time to time you may be granted Free Spins and FreePlay for use on casino games on 888casino:
      1. Unless stated otherwise in the applicable Promotion Terms, all free spins and FreePlay credited to a player's account expire after 14 days. Unused free spins and FreePlay will be removed from the account after this period.
      2. Winnings derived from free spins and FreePlay are bonus funds and are subject to the terms set out above that apply to all bonuses (including, for the avoidance of doubt, the wagering requirements/bonus point requirements (as applicable).
      3. Free spins and FreePlay winnings are granted only after the member has finished playing all of his free spins or FreePlay and/or the maximum cap on winnings from free spins and FreePlay (as applicable) has been reached.
      4. Winnings from free Spins and FreePlay are capped, as set out in the applicable Promotion Terms.
  7. Jackpot Vouchers
    1. From time to time you may be granted jackpot vouchers for use on casino games on 888casino:
      1. A jackpot voucher may be granted by us to a player as a type of a bonus.
      2. A jackpot voucher can only be used to participate in a jackpot game selected by us.
      3. We may at any time change the jackpot game for which a jackpot voucher may be used.
      4. Jackpot vouchers may not be: (i) exchanged or converted into cash; (ii) combined to create a higher value jackpot voucher; or (iii) transferred by a player to another player.
      5. All jackpot vouchers credited to a player's account expire on the earlier of: (i) 14 days from being granted; or (ii) the expiry date is set out in the applicable Promotion Terms. Any jackpot voucher(s) not used by the end of this period will be cancelled.
      6. Players using a jackpot voucher to play on a jackpot game, will only be entitled to win and receive the jackpot prize and not any other amount in relation to the jackpot game.
      7. The jackpot prize won with a jackpot voucher will not be subject to any wagering requirements/bonus point requirements (as applicable).
      8. All jackpot winnings shall be subject to the provisions set out in the User Agreement, including but not limited to those relating to Jackpot Winnings and verification of a player's win.

Please note that all amounts displayed in “$” in this Bonus Policy refer to CAD.


This page was last modified in March, 2022


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